CryptoTrack
Privacy

Privacy Policy

Last updated: December 12, 2025

1. Introduction

Welcome to CryptoTrack. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website and use our services, and tells you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

Information You Provide

  • Account information: name, email address, password
  • Investment data: cryptocurrency purchases, amounts, dates, and notes
  • Payment information: billing details processed securely through Stripe
  • Communication data: messages you send to our support team

Information We Collect Automatically

  • Device information: IP address, browser type, operating system
  • Usage data: pages visited, features used, time spent on the platform
  • Cookies and similar technologies for authentication and preferences

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our Service
  • To manage your account and subscriptions
  • To process your transactions and send transaction notifications
  • To provide customer support and respond to your inquiries
  • To send you updates, security alerts, and administrative messages
  • To improve and personalize your experience
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your personal data:

  • All data is encrypted in transit using SSL/TLS
  • Passwords are hashed using strong cryptographic algorithms
  • Data is stored on secure servers with regular backups
  • Access to personal data is restricted to authorized personnel only
  • We never store your exchange API keys or cryptocurrency wallet credentials
  • Payment processing is handled securely through Stripe PCI-DSS compliant infrastructure

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: with third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing
  • Legal Requirements: when required by law, court order, or government request
  • Business Transfers: in connection with a merger, acquisition, or sale of assets
  • Protection of Rights: to protect our rights, privacy, safety, or property, and that of our users
  • With Your Consent: when you explicitly agree to share your information

6. Third-Party Services

Our Service integrates with third-party services including Stripe for payment processing, CoinGecko API for cryptocurrency price data, and email services for transactional messages. These third parties have their own privacy policies, and we encourage you to review them.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to keep you signed in, remember preferences, analyze Service usage, and provide personalized content and features. You can control cookies through your browser settings, but disabling cookies may affect certain features.

8. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data
  • Data Portability: request transfer of your data to another service
  • Objection: object to processing of your personal data
  • Restriction: request restriction of processing in certain circumstances
  • Withdraw Consent: withdraw your consent at any time

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

10. Children Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the Last updated date. We may also send an email notification for material changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

support@cryptotrack.app

We will respond to your inquiry within 30 days.